Recycle. Design. Create.

Customer Service

Shipping & Delivery
Where objects we sell can easily be sent via ordinary post, we will send it that way because although the SA Post Office isn't always reliable - we think it's worth giving them a chance! Where an object isn't practical to send - we'll make a plan with couriers etc. Items listed on this store ship within 2-3 days of order.
Privacy & Security
We take all reasonable steps to protect your personal information. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA), a copy of which may be downloaded from:
Protecting your personal information is our top priority. From time that you enter our site, your browsing, actions, purchases and payment information are protected by a bank-level security system.
Returns & Replacements
If an incorrect product is delivered to you by mistake (i.e. it’s not the product you ordered), we’ll arrange to collect the product from you, and we’ll deliver the correct product to you as quickly as possible. But please be aware that each and every product we sell is an individual handmade object unless otherwise stated.
Payment, Pricing & Promotions
All objects must be paid for before shipment will occur. Pricing is not negotiable. Any promotions will have their own set of terms and conditions applicable to that specific product.